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프리즘오더 Prism Order

Lazada 30-Day Token Policy & Renewal

Unlike Shopee, Lazada’s Open Platform security policy strictly caps refresh token lifespans at 30 days.

To ensure uninterrupted order collection and inventory sync, Prism Order provides proactive advance reminders and a 1-click renewal flow.

Token Expiration & Advance Reminders

  • Lifespan: Active for 30 days from initial authorization.
  • Advance Reminder: 7 days before token expiration, a notice banner appears at the top of your Prism Order dashboard and in Store Management.

How to Renew (Extend) Tokens

Renewing a store token takes less than 10 seconds:

  1. Click Extend Token on the dashboard reminder banner or navigate to Settings → Store Management.
  2. Click Extend Token (Re-auth) next to the expiring Lazada store.
  3. Sign in to your Lazada seller account and confirm authorization.
  4. Your token validity is instantly extended for another 30 days.